Support Coordination

Empowering our participants by providing tailored support and guidance. Our dedicated team ensures a seamless and personalised support coordination experience, helping you navigate the complexities of the NDIS while connecting you with the right support to achieve your goals.

Simplifying the NDIS with Dedicated Support Coordination

Here at Headway ABI Australia, our Support Coordination services are designed to support participants by removing the guesswork around navigating the complexities of the NDIS. Our team of skilled Support Coordinators will work closely with you to understand your unique needs and goals, developing cost-effective, tailored support plans that connect you with the right services and resources. 

From managing your NDIS plan to coordinating with service providers, our Goals Coast team is dedicated to ensuring you receive the best possible support and advice.

Participant Story

Read Daryl’s story, one of our inspirational NDIS participants who, with the support of Headway ABI, has been able to pursue his lifelong passion for motors and mechanics. Thanks to his Support Coordinator, Daryl found a safe and supportive environment where he could explore his interest in mechanics. In this short letter, Daryl shares how this experience has changed his life and allowed him to follow his dreams.

“Mum and I met with my Support Coordinator, she made us feel very comfortable and relaxed as we chatted about lots of things. She took the time to get to know me and to learn about my interests and what types of things I wanted to do and have in my life.”

Daryl, Participant

Participant Story

Grow Achieve Progress Improve Overcome
Develop Thrive Succeed Empower Strengthen

Our Support Coordination Process

Our Support Coordination Process:

Common FAQ’s

What is support coordination?

Support Coordination is a service designed to help NDIS participants understand and effectively use their plan. It involves connecting participants with appropriate service providers, resources, and supports to achieve their personal goals. 

A Support Coordinator works closely with individuals to develop tailored strategies, ensuring they receive the necessary assistance to enhance their independence and quality of life.

How does support coordination help NDIS participants?

It provides much-needed clarity and guidance for participants and family members when understanding what’s available. It simplifies navigating the NDIS, ensuring participants understand their plans and can access the right services. 

 

Support Coordinators assist in setting and achieving goals, providing advice and guidance on managing budgets and overcoming challenges, ultimately enhancing participants’ ability to live independently and improving their overall well-being.

I have my own Support Coordinator. Can I still receive care from Headway ABI?

Yes, you can still receive care from Headway ABI even if you have your own Support Coordinator. Our comprehensive range of services is designed to complement the support you already have, providing additional assistance and specialised care tailored to your needs. Our team is more than happy to collaborate with your existing Support Coordinator to ensure seamless and effective support!

What should I look for in a Support Coordinator?

When choosing a Support Coordinator, look for someone who demonstrates empathy and understands the unique needs of individuals with disabilities. A great Support Coordinator should have excellent communication skills, patience, and the ability to practise active listening. They also must be adept at multitasking and problem-solving, ensuring personalised and effective support plans. 

A support Coordinator’s role requires a deep sense of responsibility and the ability to foster trust and collaboration among participants, families, and service providers. Ultimately, they should be committed to empowering individuals to achieve their independence goals and milestones.

Still have questions? Visit our FAQ’s or get in touch with us today and one of our support staff would be happy to help!