FAQs

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides funding and support to individuals with permanent and significant disabilities. The aim is to help them achieve their goals and improve their quality of life. The official website of the NDIS is the best place to get up-to-date information about the scheme.

Who is eligible for the NDIS?

Eligibility comes down to a few set criteria. You must be: 

  • Under 65 years of age
  • An Australian citizen or permanent resident.
  • Have a permanent and significant disability that affects your ability to participate in everyday activities.

For more up-to-date information on NDIS and eligibility, please visit the link here.

How do I apply for the NDIS?

Once you’ve checked your eligibility, the next step will be to gather supporting Information. All applications require evidence to support your appeal for funding which will likely include (but not be limited to) medical reports, assessments, and any other relevant documents that detail your disability, its impact on your daily life, and the treatments or supports you currently receive. 

This information will help the NDIS understand your needs and will be added to an Access Request Form.

How often is my NDIS plan reviewed?

Your NDIS plan is usually reviewed annually, but it can be reviewed more frequently if your needs or circumstances change. You can request a plan review at any time if you feel your current plan does not meet your needs.

What if my application for the NDIS is denied?

If your application for the NDIS is denied, you have the right to request a review of the decision where you can provide additional information or evidence to support your case. You can find more information about how to request a review here.

Where are you located?

Both our office and our Headway Wings centre is located North-West of the Gold Coast at 1/15 Distribution Ave, Molendinar QLD 4214. Feel free to visit our Google Business Profile to easily get directions to us.

What makes Headway ABI Different?

We set ourselves apart with our unparalleled accommodation standards, offering a range of comfortable and supportive living options tailored to individual needs. With a specialised edge in understanding and managing Acquired Brain Injury (ABI), we bring decades of expertise since our establishment in 1986. 

In addition to exceptional accommodation, we do everything we can to help rehabilitate our participants with access to the best possible physical therapy staff and equipment. Our Wings Centre is renowned as one of Australia’s top physical therapy and rehabilitation facilities, focusing on innovative and gentle ABI therapies. 

Above all, our dedicated staff are highly trained in ABI care, ensuring the highest quality support and rehabilitation. As pioneers in ABI care, we are committed to enhancing the quality of life for our participants through exceptional care and support.

The butterfly in the Headway ABI Australia logo represents the transformative journey individuals with an Acquired Brain Injury (ABI) will take when they begin rehabilitation. The butterfly symbolises metamorphosis, and reflects the new and different life participants experience post-injury. 

The circle within the butterfly’s wings signifies brain waves, highlighting our focus on neurological rehabilitation and growth. Together, our signature butterfly represents hope, resilience, and the continuous support we provide and illustrates the profound changes and renewed life possibilities for those we serve.

What services do you offer?

Headway ABI offers a range of services including:

  • Specialist disability accommodation (SDA)
  • Supported independent living (SIL)
  • Respite care
  • Short and medium term accommodation
  • Social and community support programs
  • NDIS support coordination
  • Physical therapy at the Wings Centre
  • A range of fun and exciting community participation and inclusion activities

If you have any questions about our range of services, don’t hesitate to get in touch with one of our friendly staff members!

What is an Acquired Brain Injury (ABI)?

An Acquired Brain Injury (ABI) refers to any damage to the brain that occurs after birth, distinguishing it from congenital or developmental brain disorders. ABIs can result from various causes, including traumatic events, such as falls, car accidents, or sports injuries, as well as non-traumatic events like strokes, infections, hypoxia (lack of oxygen), brain tumours, and substance abuse.

What is the impact of an Acquired Brain Injury (ABI) on an individual?

An Acquired Brain Injury (ABI) can have profound and diverse impacts on an individual, affecting various aspects of their life. The severity and specific effects of an ABI depend on the nature and location of the brain damage, as well as the individual’s health and the timeliness of medical intervention. Here are the primary areas impacted by an ABI:

1. Physical Impact:

ABI can affect mobility and coordination, leading to difficulties with movement, balance problems, muscle weakness, and paralysis on one side of the body (hemiplegia). Physical impacts can also present in the form of sensory impairments such as changes in vision, hearing, taste, touch, and smell. Additionally, chronic fatigue and pain can be frequent, limiting an individual’s ability to engage in physical and social activities.

2. Cognitive Impact:

Individuals with ABI can experience memory problems, including difficulty remembering new information (short-term memory) and recalling past events (long-term memory). Attention and concentration can be significantly affected. Executive functions such as planning, organising, problem-solving, and decision-making are often impaired, hindering the ability to manage daily tasks and responsibilities. Language and communication skills can also suffer, resulting in challenges in understanding and producing speech, reading, writing, and engaging in conversations.

3. Emotional and Behavioural Impact:

Emotional regulation can be severely affected by ABI, causing mood swings, irritability, depression, anxiety, and emotional outbursts. These changes can strain relationships and affect social interactions. Personality changes, such as increased impulsiveness, aggression, and a reduced ability to express empathy can also be present in those managing ABI. Another emotional impact can also include reduced motivation and difficulty initiating tasks (apathy), which makes it challenging for individuals to engage in activities they previously enjoyed.

4. Social Impact:

ABI can also have a significant impact on an individual’s ability to build and manage relationships. It can place pressure on family, friends, and colleagues due to changes in personality, behaviour, and communication abilities. Many individuals face difficulties returning to work because of cognitive, physical, or emotional impairments, leading to financial stress and a loss of professional identity. The combined effects of physical, cognitive, and emotional changes often lead to social isolation and reduced participation in community activities.

5. Independence and Daily Living:

ABI can impact the ability to perform daily tasks such as dressing, bathing, eating, and managing household chores, often requiring expert assistance and specialist equipment to help maintain independence. Additionally, navigating public spaces, using transportation, and participating in social or recreational activities can become challenging, and can limit someone living with an ABI from interacting within the community.

What Types of Therapies are Available through the NDIS for ABI?

The NDIS offers funding for a range of therapies to support individuals with Acquired Brain Injury (ABI), addressing their rehabilitation and daily living needs. Some of these include:

  1. Allied Health Services:
    • Physiotherapy: Improves mobility, strength, and coordination through tailored exercises.
    • Exercise Physiology: Develops exercise programs to enhance physical function and manage pain.
    • Dietitians: Provides nutritional support and meal planning.
    • Podiatrists: Addresses foot health and mobility issues.
    • Speech and Language therapy: assisting with building communication skills or addressing swallowing difficulties (dysphagia).
  2. Living Assistance:
    • Daily Living Skills: Assists with tasks like dressing, cooking, and household chores using adaptive equipment.
    • Work and Leisure: Helps develop skills for employment and recreational activities.
  3. Psychological Therapy:
    • Counselling and Psychotherapy: Supports emotional well-being and coping strategies.
    • Cognitive Behavioural Therapy (CBT): Helps manage negative thoughts and behaviours.
  4. Social Work and Support Coordination:
    • Case Management: Assists in navigating the NDIS and coordinating care.
    • Community Integration: Promotes social participation and engagement.
  5. Complementary Therapies:
    • Music Therapy: Engaging in musical activities to improve cognitive, physical, and emotional well-being.
    • Art Therapy: Facilitates emotional expression and fine motor skill development through creative activities.
  6. Assistive Technology:
    • Communication Devices: Aids for speech impairments.
    • Mobility Aids: Supports physical movement and independence.
What makes managing ABI treatment and care different from other conditions?

Managing ABI treatment and care is particularly challenging due to the highly individualised nature of brain injuries. Each person with an ABI experiences a unique set of symptoms and impacts, varying widely in severity and type. As a result, a one-size-fits-all approach is typically ineffective, making a holistic approach to care essential. Good ABI care should involve a multidisciplinary team of specialists who tailor treatment plans to each individual’s specific needs.

One of the key reasons ABI treatment is unique is the unpredictability of symptoms. ABI symptoms can present physical, cognitive, emotional, and behavioural changes, requiring a deep understanding of the individual’s unique condition. Specialists must learn about each patient’s personal cues and triggers to provide effective support and intervention. This personalised care demands continuous assessment and adaptation to ensure that the treatment remains relevant and beneficial, underscoring the importance of specialised knowledge and expertise in ABI management.

What are some examples of an ABI?

An ABI refers to any damage to the brain that occurs after birth, resulting in various physical, cognitive, and emotional impacts. Here are some common examples:

  1. Traumatic Brain Injury (TBI): TBI results from external forces such as falls, car accidents, sports injuries, or assaults. These injuries can cause bruising, bleeding, and tissue damage, leading to a range of symptoms including physical impairments, cognitive deficits, and emotional disturbances.
  2. Stroke: Strokes occur when blood flow to a part of the brain is interrupted or reduced, depriving brain tissue of oxygen and nutrients. This can lead to paralysis, speech difficulties, memory loss, and changes in behaviour and emotional control, depending on the affected brain region.
  3. Brain Tumour: Brain tumours, whether benign or malignant, involve abnormal cell growth within the brain. Depending on their location and size, tumours can affect cognitive functions, motor skills, and other neurological processes, potentially causing significant impairments.
  4. Infections: Infections such as encephalitis (inflammation of the brain) and meningitis (inflammation of the membranes covering the brain and spinal cord) can cause severe neurological damage. These conditions often result in cognitive impairments, motor deficits, and long-term neurological effects.
  5. Hypoxia/Anoxia: Hypoxia (reduced oxygen) and anoxia (complete lack of oxygen) occur when the brain is deprived of oxygen, often due to drowning, choking, cardiac arrest, or respiratory failure. This deprivation can lead to widespread brain damage, affecting memory, movement, and overall brain function.
  6. Brain Haemorrhage: Brain haemorrhages involve bleeding within the brain caused by high blood pressure, aneurysms, or head injury. The resulting pressure and tissue damage can lead to stroke-like symptoms, including weakness, numbness, and cognitive impairments.
  7. Substance Abuse: Long-term use of drugs or alcohol can cause brain damage, leading to cognitive deficits, memory problems, and changes in behaviour and emotional regulation. This type of ABI often requires specialised treatment and rehabilitation.
  8. Neurotoxic Exposure: Exposure to toxic substances such as heavy metals, solvents, or pesticides can result in neurological symptoms. These symptoms may include cognitive impairments, motor dysfunction, and sensory changes.
What makes Headway so unique when it comes to ABI management and rehabilitation?

Headway ABI Australia stands out in ABI management and rehabilitation due to several key factors:

  1. Comprehensive and Individualised Care: We proudly take a holistic approach to ABI care, tailoring rehabilitation programs to meet the unique needs of each participant. Our care programs address the physical, cognitive, emotional, and social aspects of rehabilitation, ensuring that every participant receives the specific support they need to achieve their best possible outcomes.
  2. State-of-the-Art Facilities: For example, our Wings Centre, Headway’s state-of-the-art physical therapy and rehabilitation facility, is one of the best in Australia. It focuses on gentle, low-impact methods of ABI physical therapy, utilising advanced equipment and techniques to support recovery and enhance physical function.
  3. Specialised and Experienced Staff: Headway’s team comprises highly trained professionals who specialise in ABI care. Their expertise and dedication to providing outstanding treatment ensures our participants receive the highest standard of care.
  4. Exceptional Accommodation Standards: Headway provides a range of accommodation options, including Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), and respite care. Each home is designed to feel like a welcoming, comfortable space, with tailored facilities to meet the specific needs of our participants. This supportive environment plays a crucial role in the rehabilitation process.
  5. Innovative Rehabilitation Programs: Headway is a trailblazer in offering innovative rehabilitation programs that incorporate a variety of therapies and activities. These programs are designed not only to improve physical and cognitive functions but also to enhance the overall quality of life for participants. Activities such as music therapy, art therapy, and physical therapy at our Wings centre are integral parts of the rehabilitation process.
  6. Strong Community and Support Network: Headway fosters a strong sense of community among participants, their families, and the staff. Regular social activities, support groups, and community events have helped us build a supportive network that encourages engagement and social inclusion.
  7. Dedication to Ongoing Improvement: Above all, Headway is committed to continuously improving its services and standards of care. Our organisation regularly reviews and updates its programs based on the latest research and feedback from participants and their families.